We are open Monday through Friday from 7am to 7pm, Saturday from 8am to 6pm, and Sunday from 12pm to 1pm and 4pm to 6pm for boarding drop-offs and pick-ups.Monday through Saturday we have two daycare sessions: from 9am to noon, and from 1pm to 4pm. Stay for one session and pay for half-day daycare; stay for both and it is a full daycare session.

Holiday hours may vary, so please call us with specific questions.

A detailed assessment of your dog will be completed along with a meet and greet with our trained staff member. We will ask any pertinent questions from your application in regards to your pet. Your dog will then be introduced in a calm environment with a few well-balanced dogs. As your dog becomes more comfortable, we will introduce them to more dogs and gradually integrate them into the main play action. Plan to leave your dog for a minimum of 2 hours for the evaluation.

We require a temperament evaluation for all new dogs or dogs returning after a 6 month gap between stays. We also reserve to the right to require additional temperament evaluations if behavioral issues are observed.

Not every dog has fun at daycare and not every dog welcomes that kind of group play. If we think your dog is close to passing, but not quite ready, we may recommend that you consider additional training or socialization and then return for re-evaluation in the near future.

All dogs must be current on Distemper, Rabies, Bordetella vaccinations (administered by a Veterinarian). You will need to provide proof of vaccination before your dog will be able to attend daycare or boarding. In addition, all dogs must be on a flea and heartworm preventative. Please bring all vaccinations records to your Temperament Evaluation or upload to your Gingr account.

We require that dogs be at least four months old. This is for the safety of your puppy and for the safety of other dogs. Final vaccinations, including the first rabies vaccination, typically aren’t given until four months of age. Your dog must have received all puppy vaccinations.

You may drop off or pick up your dog any time we are open during store hours. For daycare, we recommend dropping off before 9:00 AM for morning sessions and before 1:00 PM for afternoon sessions.

Most of our staff members already have hands-on experience working with dogs. They have been trained in Pet CPR and First Aid. We also have an in-house certification program for Dog Behavior and Daycare Management that our employees are mandated to complete. And of course, our employees must love dogs! 🙂

We have a strict cleaning protocol that calls for daily cleaning and disinfecting of all play and overnight spaces. During play activity, all dog waste is immediately cleaned up and the point of elimination is cleaned with enzymes. Food bowls, water bowls, and toys are sanitized daily. If your boarded dog messes his or her space, we promptly clean it and launder any soiled bedding or belongings.

Although we do our best to minimize any injury to your dog, during normal play a dog may get small scratches, nicks, and lose small patches of fur. Although rare, it is possible for more serious injuries to occur.

In the event of an injury or health concern, we immediately evaluate the situation and consult with your vet to determine the most appropriate course of action. Our primary focus is always the well-being of the dog. Depending on the severity of the situation, we will coordinate emergency care if needed or take them to their regular veterinarian for non-emergency situations. We understand the importance of transparency and will keep you informed throughout the process. Please note that in cases where an employee is required to stay at the vet's office for an extended period, additional fees may apply.

Our approach emphasizes open communication, ensuring the well-being of the dogs in our care, and maintaining strong partnerships with trusted veterinary professionals to provide the best possible outcomes for the animals in our care.

Absolutely! We offer tours daily Monday through Friday from 12 pm to 1 pm.

We accept Visa, MasterCard, Discover, American Express, Apple Pay, check and cash payments.

Yes! We offer discounts for boarding multiple family dogs.

Yes, all dogs staying with us for daycare and boarding must be spayed or neutered by the time they are 6 months old.

Yes, we can provide your dog’s medications. Please bring the medication in the original prescription bottle with instructions on when to administer. Additional fees may apply.

Gingr is the reservation and pet management software we use to handle all bookings, forms, and vaccination records. It’s where you’ll create your account, schedule services, and manage your pet’s information—all in one convenient place.

To get started, visit our Gingr portal and click “Create Account.” Fill in your details, add your pet’s information, and upload vaccination records if available.

Yes, all daycare, boarding, and grooming reservations must be made through Gingr to ensure a smooth and organized booking process.

Absolutely! You can log in anytime to update your contact details, pet information, vaccination records, and more.

Once you create an account, our team will contact you to schedule a temperament evaluation.

Our team will review your request and send a confirmation email or call if additional information is needed. You can also check the status of your booking in your Gingr account.

Yes, you can modify or cancel your reservation by logging into your Gingr account. We’ll do our best to accommodate changes, but please note that availability is not guaranteed—especially during holidays and peak times. We recommend making adjustments as early as possible.

Dog daycare is an environment where dogs are dropped off for the day to socialize and play with other dogs in a fun, well supervised and safe environment.

Your dog will be booked for a boarding night if available and additional charges will apply.

This will depend on your dog. We have several older dogs that love the interaction with other dogs. Part of the way we separate dogs into our various play areas is dependent upon activity level, meaning that a larger, older dog may be placed with other older, mellow dogs of his similar size. The temperament evaluation will also help us, and you, determine if our environment is right for your dog. Our daycare attendants are constantly evaluating each dog’s behavior, and if they view your dog as overwhelmed or tired, they will place your dog back in their room or in a calmer atmosphere.

We require reservations for all services.

Yes! We have 10‑visit packages available for both daycare and boarding.

Yes, our 24-hour boarding fee includes daycare for your dog. After 24 hours, if your dog is still here during our daycare hours, there is an additional charge for half or full daycare charges.

We understand that delays happen, and we will continue to take care of your dog until you are able to pick them up. If your dog’s boarding goes past 24-hours, he/she will enter daycare and incur either half-day or full daycare charges.

If you do not pick your dog up by the close of business, your dog will be booked for another night of boarding and additional charges will apply based on when you pick up your dog.

Yes. For overnight boarding, we absolutely need a reservation. Depending on the time of year, we can often accommodate short notice or same day notice (if your dog has previously completed the temperament evaluation). Please be aware that Holidays such as Thanksgiving and Christmas book several months in advance and other holidays book several weeks in advance. During the summer months, we often fill up early for weekends. If you are an established customer, you can schedule your reservations online.

Yes! We have 10‑visit packages available for both daycare and boarding.